1. Information We Collect
When you create an account or make a purchase on WPForge.net, we collect:
- Account Information: Name, email address, and password (hashed).
- Purchase Information: Products and services purchased, payment amounts, and transaction IDs.
- Download Activity: Records of which themes you have downloaded and when.
- Technical Data: IP address, browser type, and usage patterns collected automatically for security and analytics.
2. How We Use Your Information
- To provide access to your account, downloads, and purchase history.
- To process payments and deliver purchased services.
- To send transactional emails (purchase confirmations, account notifications).
- To improve the Site and troubleshoot technical issues.
- To protect against fraud and unauthorized access.
We do not sell, rent, or share your personal information with third parties for their marketing purposes.
3. Payment Processing
All payments are processed through Stripe, a PCI-compliant payment processor. When you make a purchase, your payment details (credit card number, billing address) are sent directly to Stripe and are never stored on our servers. Stripe's use of your information is governed by their Privacy Policy.
4. Cookies
WPForge uses essential cookies to:
- Keep you logged into your account.
- Remember your theme preference (light or dark mode).
- Maintain security for authenticated sessions.
We do not use tracking cookies for advertising or third-party analytics. You can disable cookies in your browser settings, but some features of the Site may not function properly.
5. Data Retention
We retain your account information and purchase history for as long as your account remains active. If you request account deletion, we will remove your personal data within 30 days, except for records we are legally required to retain (e.g., tax records).
6. Third-Party Services
We use the following third-party services that may process your data:
- Stripe — Payment processing
- Google Identity Services — Optional social login (only when you choose to use it)
- Facebook Login — Optional social login (only when you choose to use it)
7. Your Rights
You have the right to:
- Access, update, or delete your personal information through your account settings.
- Request a copy of your data by contacting us.
- Request deletion of your account and associated data.
- Opt out of non-essential communications.
8. Security
We implement industry-standard security measures including HTTPS encryption, password hashing, and access controls to protect your information. However, no method of transmission over the Internet is 100% secure.
9. Children's Privacy
WPForge is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, contact us immediately.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Significant changes will be communicated via email or a notice on the Site.
11. Contact
For privacy-related inquiries, contact us at privacy@wpforge.net or through our contact page.
Last updated: May 27, 2026